Privacy Policy

Riverbend Timber Framing is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Riverbend Timber Framing Web site and governs data collection and usage. By using the Riverbend Timber Framing website, you consent to the data practices described in this statement.

Collection of your Personal Information

Riverbend Timber Framing collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Riverbend Timber Framing also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Riverbend Timber Framing. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Riverbend Timber Framing for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Riverbend Timber Framing Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Riverbend Timber Framing public message boards, this information may be collected and used by others. Note: Riverbend Timber Framing does not read any of your private online communications.

Riverbend Timber Framing encourages you to review the privacy statements of Web sites you choose to link to from Riverbend Timber Framing so that you can understand how those Web sites collect, use and share your information. Riverbend Timber Framing is not responsible for the privacy statements or other content on Web sites outside of the Riverbend Timber Framing and Riverbend Timber Framing family of Web sites.

Use of your Personal Information

Riverbend Timber Framing collects and uses your personal information to operate the Riverbend Timber Framing Web site and deliver the services you have requested. Riverbend Timber Framing also uses your personally identifiable information to inform you of other products or services available from Riverbend Timber Framing and its affiliates. Riverbend Timber Framing may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Riverbend Timber Framing does not sell, rent or lease its customer lists to third parties. Riverbend Timber Framing may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Riverbend Timber Framing may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Riverbend Timber Framing, and they are required to maintain the confidentiality of your information.

Riverbend Timber Framing does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Riverbend Timber Framing keeps track of the Web sites and pages our customers visit within Riverbend Timber Framing, in order to determine what Riverbend Timber Framing & Riverbend Timber Framing services are the most popular. This data is used to deliver customized content and advertising within Riverbend Timber Framing to customers whose behavior indicates that they are interested in a particular subject area.

Riverbend Timber Framing Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Riverbend Timber Framing or the site; (b) protect and defend the rights or property of Riverbend Timber Framing; and, (c) act under exigent circumstances to protect the personal safety of users of Riverbend Timber Framing, or the public.

Use of Cookies

The Riverbend Timber Framing Web site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Riverbend Timber Framing pages, or register with Riverbend Timber Framing site or services, a cookie helps Riverbend Timber Framing to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Riverbend Timber Framing Web site, the information you previously provided can be retrieved, so you can easily use the Riverbend Timber Framing features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Riverbend Timber Framing services or Web sites you visit.

Security of your Personal Information

Riverbend Timber Framing secures your personal information from unauthorized access, use or disclosure. Riverbend Timber Framing secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Riverbend Timber Framing will occasionally update this Statement of Privacy to reflect company and customer feedback. Riverbend Timber Framing encourages you to periodically review this Statement to be informed of how Riverbend Timber Framing is protecting your information.

Contact Information

Riverbend Timber Framing welcomes your comments regarding this Statement of Privacy. If you believe that Riverbend Timber Framing has not adhered to this Statement, please contact Riverbend Timber Framing at timberhomes@riverbendtf.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.